What bills and services can I pay for using walletii?
With walletii, you can:
- Recharge airtime for prepaid mobiles (Ooredoo, Omantel, Vodafone, FRiENDi, Renna, RedBull Mobile).
- Pay postpaid bills for mobile, internet, or landline (Ooredoo, Omantel, Vodafone).
- Pay water and electricity bills, including prepaid electricity.
- Pay education bills at select schools and universities, including Al Imtiaz Private School, Arab Open University, As Seeb International School, ASharqiyah University, Azzan Bin Qais International School, GUTech, Indian School Muscat, Middle East College, Muscat University, and Sohar International School.
- Settle government bills with Social Protection Fund bills and ROP traffic tickets.
- Make payments for financial services to National Finance and Muscat Finance.
- Pay for fuel and gas at Oman Oil Marketing.
- Pay for media services at OpenSooq.
- Support charities through Oman Charitable Organization and Siraj Endowment Foundation.
Is there a limit to how much I can pay or recharge?
The maximum amount you can recharge or settle a bill by is 500 OMR per day. When paying a bill or recharging prepaid services, the minimum and maximum amount you can pay will vary based on the biller and service, but it cannot be more than 500 OMR/day. You can see the limits for a particular payment directly in the app. You can find more info about walletii limits here.
How can I check the status of my bill payment?
Go to ‘History’. Tap on the arrow at the bottom and then tap on the transaction you wish to see in detail. Remember, while a transaction is successful in walletii and shows as paid, it can still take a few hours for the updated balance to be reflected.
My bill payment or recharge hasn’t been updated in my app right away, what’s going on?
Prepaid payments should show in your app immediately, while postpaid bill payments can take a few hours to process. If it's been more than 24 hours and your payment still hasn't been settled, please contact us through the 'Help and support' section of the app, and we’ll look into it right away.