Can I transfer money between walletii and bank accounts?

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Yes, you can. To send money from a bank account in Oman to walletii, you'll need your walletii alias, which you can find in the ‘Profile’ section of your app. Then log into your banking app and enter your walletii alias when sending money.

To send money from walletii to a bank account in Oman, you'll need to use the alias of your bank account, which you can find in your banking app. Then go to "Send money" in walletii, add a new local recipient and enter the alias of your bank account.

Is there a limit to how much money I can send locally?

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Yes. You can send up to 500 OMR per day. You can find more info about walletii’s limits here.

How fast are the transfers?

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Local payments happen immediately. The recipient will receive money instantly.

Can I send money to other mobile wallets?

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Yes. You can send money to any local wallet. The transfer is instant, and you only need the recipient’s phone number or alias.

How can I withdraw money?

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Simply send the money to another wallet or bank account.

How can I pay at stores using walletii?

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In most stores that accept card payments, you can request a QR code payment at the checkout and then use ‘Scan and pay’ in walletii to scan the QR code and pay. Some merchants may give you their phone number so you can pay them.

What is ‘request money’, and how can I use it?

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You can request money to ask someone to pay you. Tap ‘Request money’ and enter the amount you want to request. Then, tap ‘Share request’ and either select a previously saved contact to send the request to, or tap ‘Share’ to send a QR code with the request through other apps. This QR code can be scanned by walletii ‘Scan and pay’ feature or by other local wallets.

What should I do if I get a payment request?

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When someone requests money from you, you’ll receive a notification, and a banner will appear in the walletii app. Tap the notification or the banner to open the request and decide if you want to confirm the payment or decline. You only have 2 minutes to confirm the payment. After that, the request will expire. Always make sure that you recognise the person and amount being requested.