Yes. We take your safety very seriously. We use the latest technology to make sure that your money is secure, and we comply with all the relevant Omani and international security standards for sending and storing money. We also choose our money-sending partners (such as MoneyGram) based on their proven approach to financial and data safety and security.

You can use the forgotten passcode feature, where we will take a selfie. We will verify your identity, and then you will be able to create a new passcode.

Choose a strong, unique passcode and change it regularly. Do not use a passcode that can be easily guessed based on your personal information (like your birthday or address). Do not reuse the same passcode you use to unlock your phone or other apps. Never share your passcode with anyone. Do not write down your passcode; ensure no one can see it. Lock your device when it’s not being used. Enable biometrics for faster, safer authentication. Check your transactions regularly. If you suspect fraud, please call us on +968-80008880 or email support.om@walletii.com.